Make your christmas gifts stand out under the tree this year with timber laser engraved gift tags. Laser engraved tags with our mandala snowflake design in two different shapes. Choose between a Set of 6, 12 or a boxed set of 20 which includes twine.
Each tag has a different design and measures 7x4cm in size or 4x4cm round on 3mm premium ply wood.
All custom orders can not be refunded after the order is processed due to the nature of the item. All items list in our shop require full payment. However if you would like to get a quote for an item or order we do have a payment plan as noted in our policy and terms below.
If you wish to discuss timelines, express orders or a change in postage options please contact us prior to your purchase so we can ensure your needs are met.
OUR STORE WILL BE CLOSED FROM APRIL 9TH TO APRIL 30TH. ALL ORDERS PLACED PRIOR TO THESE DATES MAY INCUR A DELAY. PLEASE TOUCH BASE WITH US TO CONFIRM THE TURN AROUND TIMES. (THE ADVERTISED TIMES DO NOT INCLUDE POTENTIAL DELAYS).
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We do not refund items for change of mind. We will refund the cost of an item if the product is damaged or of poor quality. We require the items to be returned or notify us of faults within one week of order being received. Please note that all products are assessed by two parties to ensure all items are of a high standard before leaving the shop. We pride ourselves on the finished quality so endeavour to deliver each item to a high standard.
As each item is etched from timber no two pieces are the same and the colour and depth of each burn is unique. We do not refund for variants in colour and burn depth.
If a product is damaged we require the item/s to be returned so we can assess the product and then we will contact you to arrange the refund. We take due care in packaging our products in the safest possible way and can not unfortunately take responsibility for the damage caused by Australia Post delivery. If you wish to look at upgrading your postage package or getting insurance please contact us prior to placing your order. Any order over $300 will not be replaced due to lost in transit unless insurance is purchased in addition to your postage costs. Please contact us to arrange this.
If you require an item for a specific date please contact us before purchase to ensure the delivery can be met. We will not refund for insufficient time being allowed for production and delivery of the item. If you require express post please contact us.
If your require a return, please contact us so we can discuss the return postage.
1. All quotes are valid for a period of 90 days from the date noted on the quote.
2. To confirm the quote and begin the order process, a 25% deposit to begin the design process will be required.
3. Upon receiving the deposit and all wording we will prepare a design within 7 days.
4. The client will be able to make 2 text and layout changes as part of the quoted price. Additional changes will be charged at an extra cost.
5. A proof will be needed to be signed off once happy with the final design and returned with full payment.
6. Once payment is received the etching will commence and be posted within 21 days. (This may change in individual case if quantities are significant)
7. Please note any changes after the proof has been signed off will incur an additional charge.
8. If guests names are provided it is the responsibility of the client to ensure that all spelling is correct.
9. It is the clients responsibility that the wording and design is correct at the time of signing off the proof.
10. Colours seen on screen may vary from that of actual product. If the client would like a specific colour, the purchase of a sample is recommended.
11. Pictures depicted on the quote are inspiration only. Actual product will vary slightly in design and colour.
Please note all timber signage may warp, colours run or become damaged in the event of being wet.
All stationery orders require a minimum purchase of 10 pieces to commence the design process. If you wish to order a sample this will be provided with sample text only. Please contact us for a quote on smaller or varying order quantities.